At Armstrong Fluid Technology (“Armstrong”), we understand the sensitivity with which your personal information should be handled. We are committed to safeguarding your privacy in order to earn and maintain your trust. We will use our best efforts to ensure that the information you submit to us is used only for the purposes set forth herein, or as otherwise communicated to you at the time you provide us with such information. Armstrong may amend this policy from time to time. Please visit www.armstrongfluidtechnology.com (“Site”) for the most recent version.
Collection of personal information
Armstrong collects Personal Information from you when you:
- Submit a form (registration, contact us, etc.)
- Login to the Site with a username and password
- Request a quote for one of our products or services
- Place an order for one of our products or services
- Sign-up for and use the “ADEPT” service
- Sign-up for and use the “Online Order Tracking” service
Subject to legal, regulatory and/or contractual requirements, you may refuse to consent to our collection, use or disclosure of your Personal Information, or you may withdraw your consent to our further collection, use or disclosure of your Personal Information at any time by giving us reasonable notice. To refuse or withdraw your consent, please send an e-mail to firstname.lastname@example.org setting forth the particulars of the request and the personal information to which it relates. Refusal or withdrawal of your consent may affect our ability to provide you with particular products and/or services, and your ability to continue accessing the Site.
Use and disclosure of personal information
When Personal Information is collected from you, it may be used for one or more of the following purposes:
- To establish and/or verify your identity
- To provide you with password protected access to the certain portions of the Site, such as the “ADEPT” and “Online Order Tracking” sections of the Site
- To protect against error and fraud
- To set up and manage products and services you have requested
- To comply with legal and regulatory requirements
Retention of personal information
Your Personal Information will be retained by us for the period of time required to fulfill the purpose for which it was collected or as may be required by law, whichever is longer.
Removal of or changes to personal information
Armstrong allows you to change, correct or remove your Personal Information at any time. If, at any time, you wish to have your Personal Information removed from our database, opt out of receiving any particular communication and/or change and/or correct any information which you have previously provided to us, please contact us and we will make the necessary notation, removal, change and/or correction. Our contact particulars are set out below.
We collect system information from all visitors to the Site. Your system information (IP address, browser version and resolution) will allow us to enhance the functionality that is provided to you.
We maintain security measures in order to attempt to protect against the loss, misuse and alteration of the Personal Information under our control. We take reasonable precautions to attempt to ensure that data stored in our system is secure. Please be advised, however, that the Internet and other various networking communication media are not entirely secure, unless explicitly specified as such, and your Personal Information may therefore be subject to interception or loss which is beyond our control. Some of the information and data exchanged or transmitted via the Site is not encrypted and therefore the security, integrity and privacy of any and all such data and information cannot be guaranteed.
Our privacy principles
Identifying Purposes for Collection of Personal Information: We will identify the purposes for which Personal Information is collected at or before the time the information is collected.
Obtaining Consent for Collection, Use or Disclosure of Personal Information: We will make reasonable efforts to ensure that you understand how your Personal Information is used and disclosed by us. We will not collect, use or disclose your Personal Information without your consent, except as permitted or required by law.
Limiting Collection of Personal Information: We will limit the amount and type of Personal Information we collect from you. We will only collect information from you as necessary for the purposes that we have identified. We will collect Personal Information by fair and lawful means.
Limiting Use, Disclosure and Retention of Personal Information: We will only use or disclose your Personal Information for the purposes for which it was originally collected, unless you give us your consent to use or disclose it for another purpose. However, under certain exceptional circumstances, we may be permitted or required by law to disclose or use your information without your consent.
Accuracy of Personal Information: We will strive to keep your Personal Information as accurate, complete, current and relevant as necessary. If you identify any errors in your information, please contact us and we will correct the errors.
Security Safeguards: We will protect your Personal Information with safeguards that are appropriate to the sensitivity of the information.
Openness Concerning Policies and Practices: We are open about the policies and practices that we employ to manage your Personal Information, and will provide you with information about these policies and practices in a manner that is easy to understand.
Access to Personal Information: Upon request, we will advise you what Personal Information we have about you, what we are using it for, and to whom it has been disclosed or transferred for processing.