Privacy

Introduction

At Armstrong Fluid Technology (“Armstrong”), we understand the sensitivity with which your personal information should be handled. We are committed to safeguarding your privacy in order to earn and maintain your trust. We will use our best efforts to ensure that the information you submit to us is used only for the purposes set forth herein, or as otherwise communicated to you at the time you provide us with such information. Armstrong may amend this policy from time to time. Please visit www.armstrongfluidtechnology.com (“Site”) for the most recent version.


Personal information

The Armstrong privacy policy (“Privacy Policy”) applies to all personally identifying information which you provide to us through this Site. For the purpose of this Privacy Policy, personal information refers to information such as your name, mailing address, e-mail address, birth date, and gender, but does not include the name, title or business address or telephone number of an employee of an organization (collectively, “Personal Information”).


Collection of personal information

Armstrong collects Personal Information from you when you:

  • Submit a form (registration, contact us, etc.)
  • Login to the Site with a username and password
  • Request a quote for one of our products or services
  • Place an order for one of our products or services
  • Sign-up for and use the “ADEPT” service
  • Sign-up for and use the “Online Order Tracking” service


Consent

By using this Site you agree to the terms of this Privacy Policy and consent to the collection, use and/or disclosure of your Personal Information for the purposes outlined herein. If you do not agree to the terms of this Privacy Policy you should discontinue your use of this Site and/or not provide us with any Personal Information.

Except as described in this Privacy Policy, we will not disclose your Personal Information to third parties without first obtaining your consent to do so. In addition, we will obtain your prior consent if we intend to use your Personal Information for purposes other than those identified herein.

Subject to legal, regulatory and/or contractual requirements, you may refuse to consent to our collection, use or disclosure of your Personal Information, or you may withdraw your consent to our further collection, use or disclosure of your Personal Information at any time by giving us reasonable notice. To refuse or withdraw your consent, please send an e-mail to feedback@armstrongfluidtechnology.com setting forth the particulars of the request and the personal information to which it relates. Refusal or withdrawal of your consent may affect our ability to provide you with particular products and/or services, and your ability to continue accessing the Site.


Use and disclosure of personal information

When Personal Information is collected from you, it may be used for one or more of the following purposes:

  • To establish and/or verify your identity
  • To provide you with password protected access to the certain portions of the Site, such as the “ADEPT” and “Online Order Tracking” sections of the Site
  • To protect against error and fraud
  • To set up and manage products and services you have requested
  • To comply with legal and regulatory requirements

Your Personal Information will not be used by us and we will not authorize any third party to use your Personal Information other than in accordance with the terms of this Privacy Policy.

From time to time, we employ other companies and individuals to perform services on our behalf related to the Site. Such third party service providers may have access to your personal information in connection with their performance of services related to the Site and their use of such personal information will be governed by this Privacy Policy. You acknowledge and agree that, in the event that an Armstrong service provider is located in the United States, your Personal Information may be processed and stored in the United States and that United States governments, courts or law enforcement or regulatory agencies may be able to obtain disclosure of your Personal Information through the laws of the United States. You acknowledge and agree that the preceding statement constitutes prior written notice to you of, and your consent to, the collection, use and disclosure of your Personal Information as described above. If you object to your Personal Information being transferred or used as described above, you should discontinue your use of this Site and/or not provide us with your Personal Information. We may transfer your Personal Information to a third party in connection with a sale, merger, or other disposition (whether of assets, stock, or otherwise) of our business.


Retention of personal information

Your Personal Information will be retained by us for the period of time required to fulfill the purpose for which it was collected or as may be required by law, whichever is longer.


Removal of or changes to personal information

Armstrong allows you to change, correct or remove your Personal Information at any time. If, at any time, you wish to have your Personal Information removed from our database, opt out of receiving any particular communication and/or change and/or correct any information which you have previously provided to us, please contact us and we will make the necessary notation, removal, change and/or correction. Our contact particulars are set out below.


Cookies

A “cookie” is a small piece of data that is sent to your browser from a web server and stored on your computer’s hard drive. Cookies do not damage your system or impair its functioning in any way. We use cookies to tailor your experience at the Site and to display the content according to your preferences. Cookies do not contain any personally identifying information. You can choose whether to accept cookies by changing the settings of your browser. You can reset your browser to refuse all cookies or to allow your browser to show you when a cookie is sent. However, if you choose not to accept cookies some parts of the Site may not function properly, such as the “ADEPT” and “Online Order Tracking” sections of the Site.


System information

We collect system information from all visitors to the Site. Your system information (IP address, browser version and resolution) will allow us to enhance the functionality that is provided to you.


Security

We maintain security measures in order to attempt to protect against the loss, misuse and alteration of the Personal Information under our control. We take reasonable precautions to attempt to ensure that data stored in our system is secure. Please be advised, however, that the Internet and other various networking communication media are not entirely secure, unless explicitly specified as such, and your Personal Information may therefore be subject to interception or loss which is beyond our control. Some of the information and data exchanged or transmitted via the Site is not encrypted and therefore the security, integrity and privacy of any and all such data and information cannot be guaranteed.


Changes to this privacy policy

We will periodically review the appropriateness of this Privacy Policy and may make, in our sole discretion, changes as necessary. If we decide to change this Privacy Policy, we will post those changes to the Site so that you will always know what information we gather, how we intend to use that information, and whether we will disclose it to anyone.


Contact us

If you wish to contact us regarding this Privacy Policy, please click on the following email: feedback@armstrongfluidtechnology.com. We would be pleased to receive any feedback you may have in connection with this Site.


Our privacy principles

In formulating and adhering to this Privacy Policy, we are guided by the following principles:

Accountability: We are responsible for Personal Information under our control and have designated one or more persons who are accountable for compliance with this Privacy Policy.

Identifying Purposes for Collection of Personal Information: We will identify the purposes for which Personal Information is collected at or before the time the information is collected.

Obtaining Consent for Collection, Use or Disclosure of Personal Information: We will make reasonable efforts to ensure that you understand how your Personal Information is used and disclosed by us. We will not collect, use or disclose your Personal Information without your consent, except as permitted or required by law.

Limiting Collection of Personal Information: We will limit the amount and type of Personal Information we collect from you. We will only collect information from you as necessary for the purposes that we have identified. We will collect Personal Information by fair and lawful means.

Limiting Use, Disclosure and Retention of Personal Information: We will only use or disclose your Personal Information for the purposes for which it was originally collected, unless you give us your consent to use or disclose it for another purpose. However, under certain exceptional circumstances, we may be permitted or required by law to disclose or use your information without your consent.

Accuracy of Personal Information: We will strive to keep your Personal Information as accurate, complete, current and relevant as necessary. If you identify any errors in your information, please contact us and we will correct the errors.

Security Safeguards: We will protect your Personal Information with safeguards that are appropriate to the sensitivity of the information.

Openness Concerning Policies and Practices: We are open about the policies and practices that we employ to manage your Personal Information, and will provide you with information about these policies and practices in a manner that is easy to understand.

Access to Personal Information: Upon request, we will advise you what Personal Information we have about you, what we are using it for, and to whom it has been disclosed or transferred for processing.

Challenging Compliance: We will act on any issues you may identify to us with respect to our compliance with this Privacy Policy and/or our practices relating to the handling of your Personal Information.

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